Customer Success Center
All content provided here is not legal advice and is for informational purposes only. You should consult your own legal counsel for direction and advice.
Current Average Service Turnaround Times
Click a map for a closer view of the current turnaround times for each service.
Must – Have Documentation for Background Screening
Documents Employers Should Study
Documents to Provide to Applicants
Service Alerts
California: Date-of-birth redaction causes significant delays in many counties.
Learn More
Michigan: County searches are undergoing Clean Slate Expungement process which is causing delays in many counties.
Missouri: Staffing issues are causing delays averaging 14 to 16 business days on some statewide criminal history searches.
New Hampshire: All county searches must be handled by New Hampshire court clerks and they are short staffed, causing delays of an average of 7 to 8 business days.
Fee Lists
Current Lists of Additional Fees for Potential Searches
Current Average Turnaround Times*
- County Criminal History Searches (Varies)
- Statewide Criminal History Searches (Varies)
- Federal Criminal Searches (<1 Day)
- National Criminal Database (<1 Day)
- Ongoing Criminal Screening (<1 Day)
- International Searches (Varies)
- Global Security Watch List (<1 Day)
- Sex Offender Registry Searches
(<1 Day) - Motor Vehicle Records (<1 Day)
- Employment Verifications (2.5 Days)
- Education Verifications (2.5 Days)
- Professional License Verifications
(2.5 Days) - Professional References (2.5 Days)
- Drug Testing (1 Day)
- Employment Credit Reports (<1 Day)
- Civil Searches (Varies) Not in all cases, but turnaround time can often match county criminal history search turnaround time
- Social Media Screening (1 Day)
- Health Care Compliance Searches
(<1 Day) - OIG Search (<1 Day)
- DOT Employment Verifications
(2.5 Days) - PSP Reports (<1 Day)
*Excludes time from delays caused by waiting for applicant to provide additional info, schedule appointments, or wait time until scheduled appointment occurs.